Primary Responsibilities:
Engage with Cerion customers to learn and define the data source(s) required for the Cerion Optimiser product
Investigate and identify data quality/integrity problems, determine impact and develop solutions
Make best practice recommendations on project methodology and engagement processes
Define, document and deliver clear, concise and complete functional specifications to Development
Maintain and enhance existing data extraction, cleansing, transformation, and loading processes and code to improve efficiency and meet changes in business requirements
Work very closely with Product Management and Product Development to ensure that proposed design and implementation is successful
Create workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion
Provide Sales technical support and customer training
Assist with Alpha and Beta testing of new products
Track and follow through on all commitments
Build and lead a small team of engineers effectively
Have an ability and willingness to travel
Knowledge, Skills & Experience Requirements
3+ years experience with OSS vendor performance management systems for wireless providers, wireless technologies, and network operations
5+ years experience in querying and analyzing data sources to understand the data and determine logic for data transformations
2+ years of functional requirement development and customer-facing project implementations.
5+ years of hands-on object-oriented programming experience
Strong database knowledge (Oracle 10g is preferred) and PL/SQL skills
Excellent oral/written communications, interpersonal relations, and team cooperation
Professional presence and technical credibility to interact with internal and external team members and stakeholders.
Must be a team player, willing to share your knowledge and experience with the team
Must be a self-starter, self-motivator, and customer-focused individual
Demonstrate excellent problem solving and troubleshooting skills
Excellent time management skills
Ability to analyze and solve complex system issues
Must work calmly in a sometimes stressful environment
BS in Computer Science (or equivalent degree)
